PRIVACY POLICY

I am committed to respecting your privacy and protecting your personal information. This Privacy Policy explains how I collect, use, store, share, and protect the personal information you provide when you engage in interior design services.

By using our services, you agree to the practices described in this Policy.

Melanie (Mel) Zaelich

1. Contact Details

   • Name (first and last)

   • Email address

   • Phone number
      

2. Address

   • Physical address where SEO services are requested.
      

3. Payment Information

   • I rely on third-party payment processors to handle payments. However, if I handle payment details directly (such as credit card information, bank transfer details), I only collect what is necessary to process transactions.

   • Additional payment information may be collected to place orders for furniture or décor from reputable vendors, if authorized by you.
      

4. Automatically Collected Data (if applicable)

   • Information about how you interact with our website or digital platforms, such as IP address and browser information, may be automatically collected.

Different jurisdictions have different legal obligations of what must be included in a Privacy Policy. You are responsible to make sure you are following the relevant legislation to your activities and location.

1. Sharing with Third-Party Vendors

   1. I may share relevant personal information (e.g., delivery address, contact details) with trusted third-party vendors such as contractors, suppliers, or logistics companies who assist in fulfilling the design project.

      1. These third parties are contractually obligated to handle your personal information securely and only for the purposes of providing the requested services.
          

2. Third-Party Payment Processing

   1. If you opt to make payments through our third-party payment processor, I may share necessary payment details with them. I do not store or control the payment information collected by third-party payment processors.
       

3. Anonymized Data for Market Research

   1. I may compile anonymized or aggregated information for market research or internal analytics. Such data does not identify you personally. I will obtain consent where required by law or good practice before using your data in an anonymized format.
       

4. Legal or Regulatory Requirements

   1. I may disclose your information to comply with a legal obligation, protect my rights, investigate fraud, or respond to a government request, in accordance with applicable laws and regulations.
       

5. Sale of Personal Data

   1. I do not sell, rent, or trade any personal information to third parties for marketing or other purposes.

1. Secure Storage: I store all physical documents containing personal information in locked facilities and restrict access to authorized personnel only.
    

2. Encryption: We use encryption protocols (e.g., Secure Sockets Layer (SSL)) to protect data transmitted digitally (where applicable).
    

3. Password Protection: We require strong passwords and regular password updates for accounts containing personal information.
    

4. Regular Reviews: We periodically review our data collection, storage, and processing practices to ensure ongoing security.

1. Communication and Project Updates

   • To communicate with you regarding your project, respond to inquiries, and provide updates on progress.
      

2. Service Improvement

   • To refine and improve our SEO services based on client feedback and design outcomes.
      

3. Compliance with Legal Obligations

   • To comply with any applicable laws, regulations, or legal processes that require us to maintain records or disclose information.

1.  I will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy or to comply with our legal obligations, resolve disputes, and enforce our agreements. Once the information is no longer needed, we will securely delete or anonymize it.

1. Right to Access

   1. You have the right to request access to the personal information I hold about you.
       

2. Right to Rectification

   1. You can request the correction of any inaccurate or incomplete personal information.
       

3. Right to Erasure (Deletion)

   1. You may request that I delete your personal information when it is no longer necessary for the purposes it was collected.
       

4. Right to Restrict Processing

   1. You have the right to request that I limit the processing of your personal information in certain circumstances (e.g., if you contest its accuracy).
       

5. Right to Object

   1. You have the right to object to the processing of your personal information if it affects your fundamental rights and freedoms.
       

6. Right to Withdraw Consent

   1. Where the processing of personal data is based on your consent, you may withdraw this consent at any time. This will not affect the lawfulness of any processing carried out before withdrawal.
       

7. Exercising Your Rights

   1. To exercise any of these rights or ask questions about your personal information, please contact us using the details provided in the “Contact Us” section. I will respond to your request in accordance with applicable law.

1. We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The “Last Updated” date at the top of this Policy indicates when it was last revised. We encourage you to review this Policy periodically to stay informed about how we protect your personal information.

If you have any questions, concerns, or requests regarding this Privacy Policy or data practices, please contact me at:
 

​melanie@myseofriend.com
612-460-7881

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Disclaimer
This Privacy Policy is intended to provide general information and may not include all provisions required by law in every jurisdiction. It is not intended as legal advice. You should seek professional legal counsel to ensure this Policy meets all relevant legal requirements in your area.